Reference

Privacy Policy For Your Account

Our Privacy Policy shows how your account data, device checks and DANA, OVO, GoPay or QRIS wallet records are handled when you open an account with bumi365 from…

Account data useDevice security checksDANA and OVO recordsGoPay and QRIS receipts
bumi365 Privacy Policy For Your Account
CONTACT DESK

Privacy Contact Paths For Indonesia

Fast privacy contact matters when your wallet, login or device record looks wrong.

Live chat privacy desk Use live chat inside Account > Help from 09:00 to 23:00 WIB.
Email data request Send privacy requests to [email protected] with your username, registered mobile number and request type.
WhatsApp account check Message our WhatsApp privacy channel from the number linked to your account.
ACCOUNT SAFETY

Privacy Controls Inside Your Account

Your account gives you practical privacy controls instead of vague promises.

Account data collection

We collect only the data needed for account creation, login checks, wallet matching and customer contact.

Device and session checks

When you move from mobile browser to computer, we compare device ID, IP region and login timing.

Cookie settings

Session cookies keep you signed in, remember language preference and help detect repeated failed logins.

Payment record handling

DANA, OVO, GoPay and QRIS receipts are linked to your account to confirm deposits, withdrawals and balance disputes.

Record retention

Login security logs are normally kept for 90 days, while transaction records may remain longer for account disputes, audit needs…

Change request route

If your mobile number, email or name is wrong, contact us before making another withdrawal request.

Privacy Policy Questions From Indonesia

These answers cover the privacy questions we see most often from Indonesia accounts: what data we collect, why payment records are saved, how cookies work and how to request a correction. If your question involves access, eligibility or account status, the answer still depends on local law and is available only where local law permits.

We collect your username, registered mobile number, email, login records, device signals and wallet receipt references. We use those records to create your account, keep access secure and match DANA, OVO, GoPay or QRIS activity.

Receipt references help us match deposits and withdrawals to the correct account. We do not need your full wallet app history; we use transaction IDs, timestamps and amounts needed for balance checks and dispute handling.

Yes. Send a request through live chat or [email protected] with your username and registered mobile number. We confirm your identity first, then prepare the account data we can share under applicable local rules.

Cookies keep your session active, remember language choices and help spot repeated failed logins. You can adjust non-essential cookies in Account > Privacy > Cookies, while security cookies remain needed for account protection.

Open Account > Security > Devices and remove devices you no longer use. If your SIM changes, contact us before your next withdrawal so we can verify the account and update the mobile record.

We share only what is needed to confirm a transaction, process a wallet-related request or handle a dispute. That may include a transaction reference, timing and account identifier, not unrelated profile details.

Contact live chat, WhatsApp or [email protected] with your username, registered mobile number and the change you need. Closure requests are checked against balance, withdrawal and dispute records before final handling.